Privacy Policy

Welcome to PotBazar! Your privacy is important to us. Please read our policy to understand how we handle your data.

Information Collection

We collect personal data such as name, email, shipping address, and payment details when you make a purchase or sign up for our newsletter.

Purpose of Data Use

• To process and fulfill orders.
• To send promotional emails and gardening tips.
• To improve website experience.
• To comply with legal requirements.

Data Sharing

We may share data with third parties such as shipping companies, payment processors, and marketing partners, but we do not sell your data without consent.

Cookies and Tracking

We use cookies for website functionality, analytics, and advertising. You can manage cookie preferences through your browser settings.

Data Security

We implement security measures like SSL encryption to protect your data, though no system is 100% secure.

User Rights

You have the right to access, update, or delete your data. Contact us at support@potbazar.com for such requests.

Third-Party Links

Our website may contain links to external sites. Clicking on those means their privacy policies apply, not ours.

Changes to Policy

We may update this policy anytime. Continued use of our site implies acceptance of changes.

Returns & Refund Policy for Plants

Please note that plants are living products and are not eligible for return or exchange once purchased and delivered. This policy is in place because:

• Plants are sensitive to changes in environment, handling, and care after leaving our facility.
• We ensure all plants are healthy and well-cared for before shipping.
• Responsibility for plant care passes to the customer upon delivery.
• Plants are perishable and their condition can change quickly.

Exceptions: If your plant arrives damaged or unhealthy, please contact us within 24 hours of delivery with photos. We will review your case and may offer a replacement or refund at our discretion.

For any questions about plant care or our policies, please contact us at Potbazar014@gmail.com or WhatsApp: +91 9760653073 (10AM to 6PM, Monday to Saturday).

For more details, visit our website: www.potbazar.com